Sales Representative EnviroServ Uganda

Position Ref No: EUL/SS/07
Department: Operations
Closing Date: 20 September 2022
Location: Kampala
Direct Manager: Commercial Manager

Job Purpose
The Sales Representative is responsible for growing and expanding the current revenue base.
The Sales Consultant must ensure that the most appropriate services are sold to meet the client’s needs at the correct rates.
The incumbent will also be responsible for all administration functions inherent in the position.

Educational Qualifications
• Bachelor’s degree qualification related to sales and marketing, project and management, and Environmental Management would be an advantage.
• Knowledge of sales techniques with waste industry experience and equipment hire industry preferred.
• A valid drivers’ permit class B BE

Experience Requirements
• 2-3 years of Sales experience.

Key Job Responsibilities
• Financial & Administration
• Ensure monthly, quarterly and annual targets are reached and exceeded.
• Ensure profitability of all Sales accounts.
• Pricing of quotes, tenders and proposals.
• Submit monthly reports indicating terminations, cleanups, new business, and existing business.
• Contract Management
• Ensure all contracts and agreements (Operational, SLA, On-site) are in place and accurately loaded on the system.
• Monitor Contract anniversary, expiry and annual price adjustment
• Ensure a signed copy is on file
• Ensure detailed completion of paperwork such as credit applications, data sheets etc
• Customer Focus
• To be the first point of contact for all waste management queries.
• Anticipate customer needs and suggest solutions
• Be innovative in the development of customer solutions
• Ensure Customer satisfaction by optimising client service levels
• Ensure all waste assessments and routine audits are done on a regular basis to ensure that the correct product offering is sold in line with clients changing needs and that costing is accurate and profitable.
• For new businesses or services, assessing vehicle access is critical as well as accurate sample taking.
• Networking with clients , including functions outside of normal working hours.
• Business Process
• Ensure the appropriate type of service is offered to meet the customers’ needs
• Maximise the client’s satisfaction while obtaining the required minimum returns for providing the service
• Ensure hidden opportunities are identified and developed
• Monitor and assess client service levels
• Keep up to date with current legislation and minimum requirements
• Communicate & liaise effectively at all levels within the organisation
• Liaise with operational personnel on service quality
• Liaise with finance and debtors on invoice billing quality and debtor’s days.
• Liaise with Technical disposal solutions on technical queries and solutions.
• Network with people at all levels.
• Market Focus
• Gather market and competitor information to assist in establishing market trends and developments.
• Be aware of potential competitor activity at Sales Customers.
• Do ongoing cold calling to grow market share
• Compliance with operational and legal requirements concerning Health and Safety.

• Key Competencies
• Analytical thinking
• Conceptual thinking
• Information Seeking
• Initiative
• Customer Orientation
• People Orientation
• Impact
• Self Confidence